BSM UK Privacy Policy

BSM UK Privacy Policy

Welcome to BanglaSuperMarket.co.uk abbreviated as (BSM) and operated by BSM Website, we respect your privacy and want to protect your personal information. Also, in order to improve business, BanglaSuperMarket.co.uk information about you collects and uses that information for business purposes. To know more, please read the privacy policy of BanglaSuperMarket.co.uk.

  • Data security is a matter of trust and your privacy is very important to BanglasuperMarket.co.uk Therefore BanglaSuperMarket.co.uk only uses your name and other information relating to you in the manner set out in this Privacy Policy. (BSM) will only collect information where doing so is strictly necessary for the conduct of (BSM)’s business operations and (BSM) will only collect information if it is relevant to BanglaSupermarket.co.uk (BSM)’s dealings with you.
  • BanglaSuperMarket.co.uk ( BSM ) – will not ask for or store your information on any irrelevant matter. ( BSM ) – will retain your information only for as long as BanglaSupermarket.co.uk’s use is permitted by law or relevant to the purpose for which it was collected.
  • BanglaSuperMarket.co.uk (BSM) carefully analyzes the type of information (BSM) needs to provide its services and the information (BSM) collects only to the extent that (BSM) does. Try to limit as much as necessary. Whenever possible, BSM deletes or anonymizes this information when (BSM) no longer needs this information. ( BSM ) – When developing and developing its products, ( BSM ) – its engineers work closely with its privacy and security team to build ( BSM ) with privacy in mind. (BSM)’s guiding principle in all these works is – that your information belongs to you, and we aim to use your information only for your benefit).
  • If a third party requests your personal information, BanglaSuperMarket.co.uk 9 BSM will never disclose any of your information without your permission unless you give permission to BanglaSuperMarket.co.uk 9 BSM. (BSM) – BSM will refuse to share it unless it is legally required for some reason. When (BSM) is legally required to share your personal information, (BSM) will notify you in advance.
  • You can browse the whole site of banglaSupermarket.co.uk (BSM) without any login and you don’t need to provide any personal details, you can browse this website at will. (BSM) – Visit the site While you will be anonymous even if you do not have an account, you can browse the website of (BSM) and BanglaSuperMarket.co.uk (BSM) as long as users do not log in with their name and password. Can’t identify you.
  • The information we collect or share about you is – ( BSM ) Information we collect from you – *name, email address, mailing address, identifier including phone number, * name, mailing and billing address, categories of personal information listed in the California Consumer Records Act, including phone numbers, credit or debit card information, * products you purchase, place in your shopping cart, favourites or Commercial information, including reviews (if you are a customer) and information you provide us about you and your business (if you are a merchant), * photos and videos, which may include facial images, if you choose to provide them. * The device and browser you use, network connection, IP address and how you browse through our apps and sites Internet or other electronic network activity information, including related information, * geolocation data including your mailing and billing addresses, * information derived from inferences, or other personal information about you, which may include your preferences, interests, and other information used to personalize your experience. , * Other information you provide such as sensitive personal information, which may include: social security, driver Government-issued identifiers, including license, state identification card, or passport number, * Your account access credentials (such as account log-in, financial account, debit or credit card number Any required security access code, password, or authorization to access an account in combination with such credentials), * the precise location of your device (if you are a Shop App user, but only when you provide the Shop with this information allow access), information you voluntarily disclose that may reveal certain characteristics about you such as your racial or ethnic origin or sexual orientation, * the content of email messages in the email inbox you associate with your Shop account and in your order history ( (if you use the Store) to include information from email messages you transfer to the App. something more Personal Information – * Companies that help us deliver our Services, including cloud storage providers, payment processors, complementary partners, security vendors, email providers, marketplaces and data analytics vendors, * Advertisers and marketing vendors, * Merchant stores you visit or Purchasers, partners who provide various services to merchants, such as apps for use by merchants or Creates themes, acts as an affiliate that refers potential merchants to us or helps merchants create or operate stores, * in connection with law enforcement or other third party legal requests, to comply with applicable laws or to prevent harm.
  • BanglaSuperMarket.co.uk ( BSM ) – Keeping your security and privacy in mind ( BSM ) – has designed its own systems such as – ( BSM ) which uses encryption protocols and software to protect your personal information during transmission. Credit Card Data Management (BSM) follows the Payment Card Industry Data Security Standard (PCI DSS). (BSM) Maintains physical, electronic and procedural safeguards related to the collection, storage and disclosure of personal customer information. ( BSM )’s security procedures mean that ( BSM ) may ask you to verify your identity before disclosing personal information. ( BSM ) – Its devices offer security features to protect against unauthorized access and data loss. You can control these features and your You can configure them based on your needs Protecting your passwords and your computer, devices and applications from unauthorized access is important to you ( BSM ) recommends using a unique password for your ( BSM ) account that is not used for other online accounts. And so don’t forget to sign off when you’re done using a shared computer.
     

BanglaSuperMarket.co.uk ( BSM ) collects, uses and (under certain conditions) discloses your personal information in accordance with the above privacy policy. This Privacy Policy applies to and explains the steps that BSM has taken to protect your personal information.

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ebay Privacy policy

1. Scope and updates of this User Privacy Notice

This User Privacy Notice applies to your use of this website and all eBay applications, services (including payment services), products and tools (collectively the “Services”) provided by eBay Inc. or its affiliates (eBay Inc. and the companies it directly or indirectly controls are referred to as “eBay Affiliates”). This User Privacy Notice applies regardless of how you access or use these Services, including access via mobile devices and apps. For additional regional and state disclosures, please see section 12. Regional and State Privacy Disclosures below.

Learn more about section 1

2. Controller

Which eBay Affiliate is responsible for the collection and processing of your personal data in connection with the provision of the Services depends on how you use our Services.

2.1 Use of the Services (except payment services for sellers)

Depending on the region in which you reside, one of the following eBay Affiliates is responsible for the collection and processing of your personal data in connection with the provision of our Services (except payment services for sellers):

  • USA: eBay Inc., 2025 Hamilton Avenue, San Jose, CA 95125, USA
  • Canada: eBay Canada Limited, 240 Richmond Street West, 2nd Floor Suite 02-100 Toronto, Ontario, M5V 1V6, Canada
  • EU: eBay GmbH, Albert-Einstein-Ring 2-6, 14532 Kleinmachnow, Germany
  • United Kingdom: eBay (UK) Limited, 1 More London Place, London, SE1 2AF, United Kingdom
  • India: eBay Singapore Services Private Limited, 10 Collyer Quay, #10-01 Ocean Financial Centre, Singapore 049315
  • For all other countries: eBay Marketplaces GmbH, Helvetiastrasse 15/17, 3005 Bern, Switzerland

2.2 Use of the payment services for sellers

Depending on the region in which you reside or where your payments are processed, the following eBay Affiliates are responsible for the collection and processing of your personal data in connection with the provision of our payment services to sellers:

  • USA: eBay Commerce Inc., 2065 Hamilton Ave., San Jose, CA 95125, USA
  • EEA/CH: eBay S.à r.l., 22-24 Boulevard Royal, L-2449 Luxembourg
  • UK: eBay Commerce UK Ltd., 1 More London Place, London SE1 2AF, United Kingdom
  • Canada: eBay Commerce Canada Limited, 44 Chipman Hill, Suite 1000, Saint John NB E2L 2A9, Canada
  • Australia: eBay Commerce Australia Pty. Ltd., Level 18, 1 York Street, Sydney NSW 2000, Australia
  • Singapore: eBay Commerce Singapore Private Limited, 1 Raffles Quay, #18-00, Singapore 048583, Singapore
  • For all other countries: eBay Commerce Inc., 2065 Hamilton Ave., San Jose, CA 95125, USA

As described in our Payments Terms of Use, your personal data may be processed by one or more of these entities depending on your location and the eBay website on which a user completes a transaction with you.

3. Data protection officer and contact

We have appointed data protection officers in several countries to oversee the protection of your personal data. You will find the contact details of your data protection officer in the list of our data protection officers in our eBay Privacy Centre.

Furthermore, if you have any questions or complaints regarding this User Privacy Notice, our global data protection principles (see section 6.1 Data transfers to eBay Affiliates under section 6. International data transfers below) or our handling of personal data, you can contact the eBay Privacy Team or the controller who is responsible for the processing of your personal data at any time (for further information, see section 2. Controller above). This applies regardless of whether we have appointed a data protection officer in your country. You can find all necessary information and contact details in our eBay Privacy Centre.

4. What personal data we collect and process

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us. We also collect personal data from other sources (such as eBay Affiliates, credit agencies or bureaus, and data providers).

Learn more about section 4

5. Purposes and legal basis for data processing and categories of recipients

We process your personal data for various purposes and based on several different legal bases that allow this processing. For example, we process your personal data to provide and improve our Services, to provide you with a personalised user experience on this website, to contact you about your eBay account and our Services, to provide customer service, to provide you with personalised advertising and marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activity. We also share your information with third parties, including service providers acting on our behalf, for these purposes. In addition, we may share your personal data among eBay Affiliates in order to fulfil our contract with you under the User Agreement and, if applicable, the Payments Terms of Use.

Learn more about section 5

6. International data transfers

Some recipients of your personal data are located outside your country or have offices in countries where data protection laws may provide a different level of protection than the laws in your country. When transferring personal data to such recipients, we provide appropriate safeguards.

Learn more about section 6

7. Storage duration and erasure

Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy Notice (see section 5. Purposes and legal basis for data processing and categories of recipients for more information on the processing purposes). Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged or permitted to keep your personal data longer (e.g. for legal compliance, tax, accounting or auditing purposes, or to detect and prevent fraudulent or illegal activity on eBay). In Europe, the retention periods are generally between 6 and 10 years (e.g. for contracts, notifications and business letters). As far as legally permissible or required, we restrict the processing of your data instead of deleting it (e.g. by restricting access to it). This applies in particular to cases where we may still need the data for the execution of the contract or for the assertion of or defence against legal claims, or where such retention is otherwise required or permitted by law. In these cases, the duration of the restriction of processing depends on the respective statutory limitation or retention periods. The data will be deleted after the relevant limitation or retention periods have expired.

Learn more about section 7

8. Rights as a data subject

Subject to possible restrictions under national law, as a data subject, you have the right to access, rectification, erasure, restriction of processing and data portability with regard to your personal data. In addition, you can withdraw your consent and object to our processing of your personal data on the basis of our legitimate interests. You can also lodge a complaint with a supervisory authority.

Learn more about section 8

Exercising your rights and managing your settings

9. Cookies & similar technologies

When you use our Services, we and authorised third parties make use of cookies and similar technologies (which we will refer to collectively as “cookies”) to provide you with a better, faster and safer user experience or to show you personalised advertising. You can find detailed information about the use of cookies and similar technologies and your choices in our User Cookie Notice.

Learn more about section 9

Your choices regarding cookies and similar technologies

10. Data security

We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. To this end we use network security services and data encryption, for example, as well as physical access restrictions for our data centres and logical access controls for data and systems access. You can find further information on our data security in our Security Centre.

 

11. Other important information regarding data protection

This section contains important additional information about the protection of personal data in connection with the use of our Services, including whether you are required to provide personal data.

Learn more about section 11

12. Regional and State Privacy Disclosures

For additional regional disclosures for residents of certain U.S. states, including California, please review our State Privacy Disclosures page. For U.S. sellers (including those in California, Nevada, North Dakota, and Vermont), please follow the link to eBay Commerce Inc.’s U.S. Consumer Privacy Notice. For additional disclosures for specific regions or countries, including Brazil and mainland of People’s Republic of China, please review our Regional Privacy Disclosures page.

Rules and policies for buyers

Many of these are based on local legal requirements, but others are based on our experience of what will help ensure a fair marketplace for everyone. So, before you bid or buy on eBay, read our policies for buyers listed below.

Frequently Asked Questions

What rules and requirements are there for eBay buyers?

When you bid on or buy an item, you’re agreeing to the rules we’ve put in place for our community. You can find out more details on these rules in the articles below.

What kind of items are listed on eBay?

Almost anything you can think of. But there are certain categories of items that we restrict. Check out our list of prohibited and restricted items.

Interfering with a transaction policy

Learn about the rules and guidelines we’ve established to prevent people from interfering with the completion of transactions.

Invalid bid retraction policy

Read our guidelines on retracting a bid, and why we have rules in place to prevent members gaining an unfair advantage when buying an item.

Non-binding bid policy

Learn about the guidelines for participating in auctions in the motors and real estate categories. 

Abusive buyer policy

Learn about our expectations for buyer behaviour on eBay.

Shill bidding policy

Find out what shill bidding is, and why it isn’t allowed on eBay.

Unpaid item policy

Learn about our rules around paying for items after a buyer has won an auction or agreed to make a purchase.

Unwelcome and malicious buying policy

Learn about the rules we have in place to prevent buyers from attempting to disrupt a listing.

Feedback policies

Learn about the guidelines and policies around Feedback to ensure it’s used constructively and fairly.

Offers to buy or sell outside of eBay

Learn why buyers and sellers aren’t allowed to use information they’ve obtained on eBay to contact each other to buy or sell off eBay.

Shopify Privacy Policy

Introduction

In our mission to make commerce better for everyone at Shopify, we collect and use information about you, our

This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know (for example, through the Shopify admin or by email).

Our values

Trust is the foundation of the Shopify platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.

  • Your information belongs to youWe carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
  • We protect your information from othersIf a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
  • We help merchants and partners meet their privacy obligationsMany of the merchants and partners using Shopify do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way. We also provide detailed FAQs and documentation covering the most important privacy topics, and respond to privacy-related questions we receive.

Why we process your information

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Shopify platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). Laws in the European Economic Area (“EEA”) and in the United Kingdom (“UK”) call these reasons “legitimate interests.” These “legitimate interests” include:

  • preventing risk and fraud
  • answering questions or providing other types of support
  • helping merchants find and use apps through our app store
  • providing and improving our products and services
  • providing reporting and analytics
  • testing out features or additional services
  • assisting with marketing, advertising, or other communications

We only process personal information for these “legitimate interests” after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.

We may also process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where you direct us to transfer information to a third party, where we receive your data from a third party is sourced and it already comes with consent or where we are required by law to ask for your consent (including in the context of some of our sales and marketing activities). At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.

Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant, to understand our purposes for processing, categories of recipients and legal basis for processing for each type of personal data.

Your rights over your information

We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Shopify, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights. Please note that a number of these rights apply only in certain circumstances, and all of these rights may be limited by law.

If you buy something from or otherwise provide your information to a Shopify-powered store and wish to exercise these rights over information about your purchase or interaction, you need to directly contact the merchant you interacted with. We are a processor and process information on their behalf. We will of course help our merchants to fulfill these requests to the extent required by law, such as by giving them the tools to do so and by answering their questions.

If you are a merchant, partner, Shop user, Shopify employee, website visitor or other individual that Shopify has a direct relationship with, please submit your data subject request through our online portal. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents. Further information about rights available to US residents can be found below under the header “United States Regional Privacy Notice”.

If you are not happy with our response to a request, you can contact us to resolve the issue. If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection or privacy authority at any time.

Finally, because there is no common understanding about what a “Do Not Track” signal is supposed to mean, we don’t respond to those signals in any particular way.

Where we send your information

We are a Canadian company, but we work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country, including to the United States. This data may be subject to the laws of the countries where we send it. We take steps to protect your information when we send your information across borders.

Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant.

Transfers outside of Europe and Switzerland

If you are located in the EEA, the UK, or Switzerland, your personal information is controlled by our Irish affiliate, Shopify International Ltd. Your information is then sent to other Shopify locations and to service providers who may be located in other regions, including Canada (where we are based) and the United States. When we send your personal information outside of the EEA, UK or Switzerland, we do so in accordance with applicable law.

If you are in the EEA, the UK, or Switzerland, when we send your personal information to Canada it is protected under Canadian law, which the European Commission has found adequately protects your information. If we then send this personal information outside of Canada (for example, when we send this information to our Subprocessors), this information is protected by contractual commitments that are comparable to those provided in the Standard Contractual Clauses.

Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). For information about how we respond to such orders, please review our Guidelines for Legal Requests.

How long do we retain your information

We will retain your personal data only for as long as necessary to fulfill the purposes for which we have collected it. To determine the appropriate retention period, we consider the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies. If you stop using our services or if you delete your account with us, we will delete your information or store your information in an aggregated and anonymized format.

Depending on whether you are a merchant, customer, partner, user or visitor, please refer to our supplemental privacy policies, as relevant, for further details on the retention of your personal information.

Our use of Machine Learning

One of the ways in which we are able to help merchants using Shopify is by using techniques like “machine learning” (some laws, including certain EEA and UK laws, may refer to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don’t have legal or similarly significant effects (for example, reordering how apps might appear when you visit the app store).

How we protect your information

Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information. You can find more information about our security measures at https://www.shopify.com/security.

How we use “cookies” and other tracking technologies

We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies, including a list of other companies that place cookies on our sites, a list of cookies that we place when we power a merchant’s store, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.

How you can reach us

If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact Shopify Support, or mail us at one of the addresses below. If you would like to submit a legally binding request to demand someone else’s personal information (for example, if you have a subpoena or court order), please review our Guidelines for Legal Requests.

If you are a merchant, partner, Shop user, Shopify employee, website visitor or other individual that Shopify has a direct relationship with and you are located in the EEA or UK, Shopify International Ltd is the controller of your personal data. If you buy something from or otherwise provide your information to a Shopify-powered store, the merchant is your data controller and we are acting as a processor on their behalf.

If you have questions about how a merchant or store processes your personal information, you should contact the merchant or visit their privacy policy.Shopify Inc.

ATTN: Chief Privacy Officer
151 O’Connor Street
Ground floor,
Ottawa, ON K2P 2L8
Canada

If you are located in the EEA, the UK, the Middle East, South America, or Africa:Shopify International Ltd.

Attn: Data Protection Officer
c/o Intertrust Ireland
2nd Floor 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland

If you are located in Asia, Australia, or New Zealand:Shopify Commerce Singapore Pte. Ltd.

Attn: Data Protection Officer
77 Robinson Road,
#13-00 Robinson 77,
Singapore 068896

United States Regional Privacy Notice

This United States Regional Privacy Notice (“US Notice”) supplements our Privacy Policy and all supplemental privacy policies on www.shopify.com (together, the “Shopify Privacy Policies”).

This US Notice is for individuals residing in certain US states and is designed to help you better understand how we collect, use, and disclose your personal information and, depending on how you use Shopify and where you reside, how to exercise available rights under various applicable privacy laws in the US, specifically the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “US Privacy Laws”).

What information we collect and share about you

To provide our apps and services to you, we must process information about you, including personal information.

We do not “sell” your personal information as that term is defined under US Privacy Laws.

Here is a summary of the categories of personal information we may have collected about you over the past 12 months and with whom we may have disclosed that information to, depending on how you use Shopify.

CATEGORIES OF PERSONAL INFORMATION COLLECTEDRECIPIENTS OF PERSONAL INFORMATION
Identifiers, including name, email address, mailing address, phone number;Personal information categories listed in the California Customer Records statute, including name, mailing and billing address, phone number, credit or debit card information;Commercial information, including products you purchase, place in your shopping cart, favorite or review (if you are a customer) and information you provide us about you and your business (if you are a merchant);Photos and videos, which may include face imagery, if you choose to provide them.Internet or other electronic network activity information, including information regarding the device and browser you use, network connection, IP address, and how you browse through our apps and sites;Geolocation data, including your mailing and billing address;Inferences, or information derived from other personal information about you, which could include your preferences, interests, and other information used to personalize your experience;Other information you provide; andSensitive personal information, which may include:Government-issued identifiers, including social security, driver’s license, state identification card, or passport number;Your account access credentials (such as account log-in, financial account, debit or credit card number in combination with any required security access code, password, or credentials allowing access to an account);Your device’s precise location (if you are a Shop App user, but only when you allow Shop to access this information);Information you voluntarily disclose that may reveal certain characteristics about you such as your racial or ethnic origin or sexual orientationThe contents of email messages in the email inboxes that you connect to your Shop account, and information from email messages you transfer to the app to be included in your order history (if you use Shop).Companies who help us provide you with our services, including cloud storage providers, payment processors, fulfillment partners, security vendors, email providers, marketplaces and data analytics vendors;Advertisers and marketing vendors;Merchants whose shops you visit or make purchases from;Partners who provide a range of services to merchants, such as by developing apps or themes for use by merchants, serving as an affiliate that refers potential merchants to us, or helping merchants build or manage stores;Law enforcement or other third parties in connection with legal requests, to comply with applicable law or to prevent harm.

Why we collect and share your Personal Information

We use and share your personal information for the purposes set out in the Shopify Privacy Policies. For categories of sensitive personal information that we collect, we only use or disclose such information either with your specific consent when required, or as otherwise permitted by law.

Sources of Personal Information

To make commerce better for everyone at Shopify, we collect and use personal information provided by:

  • You: We collect the information you provide when you use our platform, including when you sign up for Shopify as a merchant, visit a Shopify-powered store, fill in order information, visit one of Shopify’s websites or contact Shopify support. We collect account and payment information you provide to us (including information about your business if you are a merchant), Shopify stores or items you save to favorites, purchases you make, reviews you post, and how you otherwise interact or communicate with stores or other users on our apps or services. We also collect information about how you browse through our apps and sites, including search terms you may enter.
  • Your device(s): We collect information from and about the devices you use, including computers, phones, and other web-connected devices you use to access our apps or services, and we combine this information across different devices you use.
  • Third parties: We receive information from partners who help us provide you with our services including the following:
    • Email providers. If you use the Shop App and you connect your third party inboxes, such as Gmail or Outlook (according to their terms and policies and as permitted by applicable law), we receive information to identify shopping-related emails and display within Shop information about specific orders you have made, stores you have engaged with in the past, and other related information.
    • Service Providers. We receive information from our service providers, who help us provide services to our merchants, like reviewing accounts for fraud or other concerns.
    • Marketplaces. If you use the Shop App, we receive information about purchases you have made from other marketplaces or platforms, such as Amazon, that you choose to connect through Shop. This information helps us to provide and improve Shop, to personalize your experience using our apps and services, and to determine if you are eligible for specific offers or payment methods.
    • Subprocessors. We work with third party subprocessors for cloud hosting, content delivery, data analysis, internal logging, fulfillment services and email transmission, among others, to provide you with our services. For more information, see Shopify’s subprocessors.
    • Analytics and cookie providers. We receive information through our use of cookies, social plugins (such as the Facebook “like” button), pixels and tags for business purposes, such as providing information to help measure how users interact with our website content. For more information about how we use these technologies, see our Cookie Policy.

How long we keep your information

Because we need your personal information to provide Shopify services, we generally keep your personal information, including sensitive personal information, while you use Shopify products or services or until you tell us to delete your information. We may also keep personal information to comply with legal obligations or protect our or other’s interests.

If you are a merchant operating a Shopify-powered store, and you close the store, stop paying your subscription fees, or we terminate your account, we retain store information for two years before we begin the deletion process.

When you visit or make a purchase from a merchant’s Shopify-powered store, we act as a service provider or processor for the merchant, and the merchant, not Shopify, decides how long your information is retained.

Your rights over your information

Depending on where you live, how you use Shopify, and subject to certain exceptions, you may have some or all of the following rights:

  • Right to Know: The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices.
  • Right to Request Correction: The right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Request Deletion: The right to request that we delete personal information that we have collected about you.

To exercise your rights, including the “right to know” and “right to delete,” please submit a request through our online portal. If you use Shop or Shop Pay, please visit https://shop.app/opt-out for instructions on how to request deletion of your information.

If you have visited or made a purchase from a merchant’s Shopify-powered store, please contact the specific merchant directly. If you make a request to us, we will forward your request to the relevant merchant.

Please note that to protect your information and the integrity of our products and services, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as your email address or a government issued ID.

Under US Privacy Laws, you may also designate an authorized agent to make these requests on your behalf. If you use an authorized agent to submit a request, we may need to collect additional information, such as a government issued ID, to verify your identity before processing your request to protect your information.

For information on the CCPA requests we have received, please see here. In certain states, you may have the right to appeal our decision regarding a request related to these rights. If you wish to appeal a decision, please contact Shopify Support.

We will not discriminate against you for exercising any of these rights.

How you can reach us

If you would like to ask about or have concerns about how we process your personal information, please contact Shopify Support. If you want to make a request relating to your personal information, please contact us using the methods set out in the section immediately above.

Amazon Praivecy Policy

Privacy Notice

Last Updated: 30 September, 2022.

To see prior version, click here.

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through Amazon websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “Amazon Services”).

1. Controllers of Personal Information

Amazon Europe Core SARL, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four at 38 avenue John F. Kennedy, L-1855, Luxembourg and Amazon Digital UK Limited of 1 Principal Place, Worship Street, London, EC2A 2FA, UK (together “Amazon Europe”) are data controllers of personal information collected and processed through Amazon Services. Details can be found here.

2. What Personal Information About Customers Does Amazon Europe Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information you give us: we receive and store any information you provide in relation to Amazon Services. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our Amazon Services.
  • Automatic information: we automatically collect and store certain types of information about your use of Amazon Services including your interaction with content and services available through Amazon Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Amazon Services and other content served by or on behalf of Amazon Europe on other websites. Click here to see examples of what we collect.
  • Information from other sources: we might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see examples of the information we receive.

3. For What Purposes Does Amazon Europe Process Your Personal Information?

We process your personal information to operate, provide, and improve the Amazon Services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Amazon Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Amazon Services.
  • Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Amazon Services.
  • Provide voice, image and camera services. When you use our voice, image and camera services, we process your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our Amazon services. For more information about Alexa voice services click here.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to Amazon Services via different channels (e.g., by phone, email, chat).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. To learn more, please read our Interest-Based Ads notice.
  • Fraud prevention and credit risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Amazon Europe, and others. We may also use scoring methods to assess and manage credit risks.
  • Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.

4. What About Cookies and Other Identifiers?

We use cookies and similar tools to enhance your shopping experience, provide our services, understand how customers use our services so we can make improvements, and display ads. Approved third parties also use these tools in connection with our display of ads. To enable our systems to recognise your browser or device and to provide Amazon Services to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice. You can manage your cookie preferences here.

5. Does Amazon Europe Share Your Personal Information?

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. Amazon Europe shares customers’ personal information only as described below and with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Transactions involving third parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Amazon Services. For example, you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our Alexa services. We also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions and we share customer personal information related to those transactions with that third party.
  • Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
  • Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Amazon.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of Amazon Europe and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Amazon Europe, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
  • Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

Transfers out of the European Economic Area and the UK. Whenever we transfer personal information to countries outside of the European Economic Area or the UK, we ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection. We rely on European Commission adequacy decisions or use contracts with standard safeguards published by the European Commission (you can askCustomer Service for a copy of these) and similar measures under UK laws for such transfers.

6. How Secure is Information About Me?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.
  • Our devices offer security features to protect them against unauthorised access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.
  • It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not utilized for other online accounts. Be sure to sign off when you finish using a shared computer. For more information on how to sign off click here.

7. What About Advertising?

  • Third-party advertisers and links to other websites: Amazon Services may include third-party advertising and links to other websites and apps. Third party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon Europe, including interest-based ads, please read our Interest-Based Ads notice. To adjust your advertising preferences, please go to the Advertising Preferences page.
  • Use of third-party advertising services: We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the Advertising Preferences page.

8. What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the “Your Account” section of the website. Click here for a list of examples that you can access.

9. What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact our Customer Service. Many of our Amazon Services also include settings that provide you with options as to how your information is being used.

  • As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Amazon Services.
  • You can add or update certain information on pages such as those referenced in the Information You Can Access? section. When you update information, we usually keep a copy of the previous version for our records.
  • If you don’t want to receive e-mail or other communications from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or your device.
  • If you don’t want to see interest based-ads, please adjust your Advertising Preferences page.
  • The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential features of Amazon Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Amazon Services that require you to Sign in. For more information about cookies, see our Cookies Notice.
  • You can consent to or withdraw consent from third party advertising cookies here.
  • If you want to browse our websites without linking browsing activity to your account, you may do so by logging out of your account here and disabling cookies on your browser.
  • You can manage the recommendations you receive in our store here, remove recommendations you don’t want to see here (select a recommendations tile for products you have not previously purchased, select View All and Manage, then select the Remove Items toggle), and edit your browsing history here.
  • When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.
  • You will also be able to opt out of certain other types of data processing by updating your settings on the applicable Amazon website (e.g., in “Manage Your Content and Devices”), device, or application. For more information click here. Most non-Amazon devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device’s settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer as different devices may have different permission settings.
  • If you are a seller, you can add or update certain information in Seller Central, update your account information by accessing your Seller Account Information, and adjust the email or other communications you receive from us by updating your Notification Preferences.
  • If you are an author, you can add or update the information you have provided in the Author Portal and Author Central by accessing your accounts in the Author Portal and Author Central, respectively.

In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact Customer Service or, to submit a data subject access request, go to Request My Data.

10. Are Children Allowed to Use Amazon Services?

Amazon Europe doesn’t sell products for purchase by children. We sell children’s products for purchase by adults. If you’re under 18, you may use Amazon Services only with the involvement of a parent or guardian. For more information on how we handle personal information for Amazon Services intended for children under the age of 13, please read our Children Privacy Notice.

11. How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Amazon Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

12. EU-US and Swiss-US Privacy Shield

We do not rely on the Privacy Shield but continue to keep to the commitments below that we made when we certified to the Privacy Shield.

Amazon.com, Inc. and certain of its controlled US affiliates (together, the Amazon Group Companies, or “We”) participate in the EU-US and Swiss-US Privacy Shield Frameworks regarding the collection, use, and retention of personal information from European Union member countries, the United Kingdom, and Switzerland. We have certified with the Department of Commerce that we adhere to the Privacy Shield Principles. To learn more about the Privacy Shield Principles, see here.

If you have any inquiries or complaints about our handling of your personal information under Privacy Shield, or about our privacy practices generally, please contact us at: privacyshield@amazon.com. We will respond to your inquiry promptly. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.verasafe.com/public-resources/dispute-resolution/submit-dispute/. If neither Amazon nor our provider resolves your complaint, you may pursue binding arbitration through the Privacy Shield Panel. To learn more about the Privacy Shield Panel, see here.

As explained here we sometimes provide personal information to third parties to perform services on our behalf. If we transfer personal information received under the Privacy Shield to a third party, the third party’s access, use, and disclosure of the personal information must also be in compliance with our Privacy Shield obligations, and we will remain liable under the Privacy Shield for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.

You can review our Privacy Shield registration here. The Amazon Group Companies are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We may be required to disclose personal information that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

13. EU General Data Protection Regulation and UK Data Protection Laws – Legal Basis

The EU GDPR and UK data protection laws require a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:

  • Performance of a contract when we provide you with products or services, or communicate with you about them. This includes when we use your personal information to take and handle orders, deliver products and services, and process payments.
  • Our legitimate business interests and the interests of our customers when we improve Amazon services (including when we use your voice, video, or camera input to improve services), when we detect and prevent fraud and abuse in order to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising.
  • Your consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
  • Compliance with a legal obligation when we use your personal information to comply with laws. For instance, we collect seller place of establishment and bank account information for identity verification purposes.
  • These and other legal bases depending on the purpose for which we use personal information.

14. Contacts, Notices & Revisions

If you have any concern about privacy at Amazon Europe or want to contact one of our data controllers, please Customer Service with a thorough description and we will try to resolve the issue for you. Further, the data protection officer for the above mentioned data controllers can be contacted at eu-privacy@amazon.co.uk. You can file a complaint with our principal supervisory authority, the Commission Nationale pour la Protection des Données in Luxembourg, the Information Commissioner’s Office, or with another local authority.

Our business changes constantly and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

15. Related Practices & Information

16. Examples of Information Collected

Information You Give Us When You Use Amazon Services

You provide information to us when you:

  • search for products or services in our stores;
  • place an order through Amazon Services;
  • download, stream, view, or use content on a device, or through a service or application on a device;
  • provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
  • talk to or otherwise interact with our Alexa Voice service;
  • upload your contacts;
  • configure your settings on, provide data access permissions for, or interact with an Amazon device or service;
  • provide information in your Seller Account, Kindle Direct Publishing (KDP) account, Developer account or any other account we make available that allows you to develop or offer software, goods, or services to Amazon customers;
  • offer your products or services on or through Amazon Services;
  • communicate with us by phone, e-mail, or otherwise;
  • complete a questionnaire, a support ticket, or a contest entry form;
  • upload or stream images, videos or other files to Prime Photos, Amazon Drive, or other Amazon Services;
  • compile Playlists, Watchlists, Wish Lists or gift registries;
  • Participate in community features, provide and rate Customer Reviews;
  • specify a Special Occasion Reminder; or
  • employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; your IP address; people, addresses and phone numbers listed in your Addresses ; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; voice recordings when you speak to Alexa; images and video collected or stored in connection with Amazon Services, information and documents regarding identity and standing; corporate and financial information; credit history information; VAT numbers; and device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronise them with your other Amazon devices.

Automatic Information

Examples of the information we collect and analyse include:

  • the Internet protocol (IP) address used to connect your computer to the Internet;
  • login; e-mail address; password;
  • the location of your device or computer;
  • content interaction information, such as content downloads, streams, and playback details including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
  • device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
  • Amazon Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));
  • version and time zone settings;
  • purchase and content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers;
  • the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),
  • phone numbers used to call our customer service number; and
  • images or videos when you shop in our stores using Amazon Services.

We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

Information From Other Sources

Examples of information we receive from other sources include:

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
  • account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;
  • information about your interactions with products and services offered by our subsidiaries;
  • search results and links, including paid listings (such as Sponsored Links);
  • information about internet-connected devices and services that you’ve linked with Alexa; and
  • credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can access through Amazon Services include:

  • status of recent orders (including subscriptions);
  • your complete order history;
  • personally identifiable information (including name, e-mail, password, communications and personalised advertising preferences, address book and 1-Click settings);
  • payment settings (including payment card information and gift voucher, gift card and cheque balances);
  • e-mail notification settings (including Product Availability Alerts, Deliveries, Special Occasion Reminders, and newsletters);
  • recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
  • shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
  • your content, devices, services, and related settings, and communications and interest-based advertising preferences;
  • content that you recently viewed;
  • voice recordings associated with your account;
  • Your Profile (including your product Reviews, Recommendations, Reminders and personal profile).
  • If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Seller Central.
  • If you are an author, you can access your account and other information, and update your account, on the Kindle Direct Publishing (KDP) or Author Central website, as applicable.
  • If you are a developer participating in our Developer Services Program, you can access your account and other information, and adjust your communications preferences, by updating your account in the Developer Services Portal, developers.amazon.com.

Daraz Praivecy Policy

Privacy and Confidentiality

Welcome to the daraz.com.bd website (the “Site”) operated by Daraz Bangladesh Ltd. , We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

  1. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
  2. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
  3. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
  4. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
  5. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
  6. Data that we collect
    1. We may collect various pieces of information if you seek to place an order for a product with us on the Site.
    2. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
      1. Daraz shall collect the following information where you are a buyer:
        1. Identity data, such as your name, gender, profile picture, and date of birth;
        2. Contact data, such as billing address, delivery address/location, email address and phone numbers;
        3. Biometric data, such as voice files and face recognition when you use our voice search function, and your facial features of when you use the Site;
        4. Billing account information: bank account details, credit card account and payment information (such account data may also be collected directly by our affiliates and/or third party payment service providers);
        5. Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you;
        6. Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;
        7. Profile data, such as your username and password, account settings, orders related to you, user research, your interests, preferences, feedback and survey responses;
        8. Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;
        9. Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site;
        10. Marketing and communications data, such as your preferences in receiving marketing from us and our third parties, your communication preferences and your chat, email or call history on the Site or with third party customer service providers; and
        11. Additional information we may request you to submit for due diligence checks or required by relevant authorities as required for identity verification (such as copies of government issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Customer Terms and Conditions.
      2. Daraz shall collect the following information where you are a seller:
        1. Identity and contact data, such as your name, date of birth or incorporation, company name, address, email address, phone number and other business-related information (e.g. company registration number, business licence, tax information, shareholder and director information, etc.);
        2. Account data, such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
        3. Transaction data, such as details about orders and payments, and other details of products and Services related to you;
        4. Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;
        5. Profile data, such as your username and password, orders related to you, your interests, preferences, feedback and survey responses;
        6. Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;
        7. Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site;
        8. Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences and your chat, email or call history on the Site or with our third party seller service providers; and
        9. Additional information we may request you to submit for authentication (such as copies of government issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Terms of Use.
    3. We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:.
      1. If you are a buyer:
        1. Processing your orders for products:
          1. Process orders you submit through the Site;
          2. Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (e.g. our logistics partner) in order to make delivery of the product to you;
          3. Update you on the delivery of the products;
          4. Provide customer support for your orders;
          5. Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you and/or services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;
        2. Providing services
          1. Facilitate your use of the services or access to the Site;
          2. Administer your account with us;
          3. Display your name, username or profile on the Site (including on any reviews you may post);
          4. Respond to your queries, feedback, claims or disputes, whether directly or through our third party service providers; and
          5. Display on scoreboards on the Site in relation to campaigns, mobile games or any other activity;
        3. Marketing and advertising:
          1. Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information);
          2. Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information); and
          3. Help us conduct marketing and advertising;
        4. Legal and operational purposes:
          1. Ascertain your identity in connection with fraud detection purposes;
          2. Compare information, and verify with third parties in order to ensure that the information is accurate;
          3. Process any complaints, feedback, enforcement action you may have lodged with us;
          4. Produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
          5. Store, host, back up your personal data;
          6. Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission or misconduct, whether relating to your use of Site or any other matter arising from your relationship with us;
          7. Perform due diligence checks;
          8. Comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, in connection with any legal proceedings, or otherwise deemed necessary by us; and
          9. Where necessary to prevent a threat to life, health or safety.
        5. Analytics, research, business and development:
          1. Understand your user experience on the Site;
          2. Improve the layout or content of the pages of the Site and customize them for users;
          3. Identify visitors on the Site;
          4. Conduct surveys, including carrying out research on our users’ demographics and behavior;
          5. Derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;
          6. Conduct data analysis, testing and research, monitoring and analyzing usage and activity trends;
          7. Further develop our products and services; and
        6. Other
          1. Any other purpose to which your consent has been obtained; and
          2. Conduct automated decision-making processes in accordance with any of the above purposes.
      2. If you are a seller:
        1. Providing Services
          1. To facilitate your use of the Site;
          2. To ship or deliver the products you have listed or sold through the Site. We may pass your personal information on to a third party (e.g. our logistics partners) or relevant regulatory authority (e.g. customs) in order to carry out shipping or delivery of the products listed or sold by you;
          3. To respond to your queries, feedback, claims or disputes, whether directly or through our third party service agents;
          4. To verify your documentation submitted to us facilitate your onboarding with us as a seller on the Site, including the testing of technologies to enable faster and more efficient onboarding;
          5. To administer your account (if any) with us;
          6. To display your name, username or profile on the Site;
          7. To verify and carry out financial transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you and/or Services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;
          8. To assess your application for loan facilities and/or to perform credit risk assessments in relation to your application for seller financing (where applicable);
          9. To provide you with ancillary logistics services to protect against risks of failed deliveries or customer returns; and
          10. To facilitate the return of products to you (which may be through our logistics partner).
        2. Marketing and advertising
          1. To send you marketing or promotional materials about our or third-party sellers’ products and services on our Site from time to time (provided you have opted to receive such information); and
          2. To help us conduct marketing and advertising.
        3. Legal and operational purposes
          1. To produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
          2. To store, host, back up your personal data;
          3. To prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us;
          4. To comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, in connection with any legal proceedings or otherwise deemed necessary by us;
          5. Where necessary to prevent a threat to life, health or safety;
          6. To process any complaints, feedback, enforcement action and take-down requests in relation to any content you have uploaded to the Site;
          7. To compare information, and verify with third parties in order to ensure that the information is accurate;
          8. To ascertain your identity in connection with fraud detection purposes; and
          9. To facilitate the takedown of prohibited and controlled items from our Site.
        4. Analytics, research, business and development
          1. To audit the downloading of data from the Site;
          2. To understand the user experience with the Services and the Site;
          3. To improve the layout or content of the pages of the Site and customise them for users;
          4. To conduct surveys, including carrying out research on our users’ demographics and behaviour to improve our current technology (e.g. voice recognition tech, etc) via machine learning or other means;
          5. To derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;
          6. To conduct data analysis, testing and research, monitoring and analysing usage and activity trends;
          7. To further develop our products and services; and
          8. To know our sellers better.
        5. Other
          1. Any other purpose to which your consent has been obtained; and
          2. To conduct automated decision-making processes in accordance with any of these purposes.
    4. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
    5. Subject to obtaining your consent we may contact you by email with details of other products and services. You may unsubscribe from receiving marketing information at any time in our mobile application settings or by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies. If you prefer not to receive any marketing communications from us, you can opt out at any time.
    6. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.inform us of changes. You can update your personal data anytime by accessing your account on the Site.
    7. Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
  7. Other uses of your Personal Information
    1. We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
    2. We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Bangladesh) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
    3. We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
  8. Competitions
    1. For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
  9. Third Parties and Links
    1. We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may also exchange information with third parties for the purposes of fraud protection and credit risk reduction.
    2. We may share (or permit the sharing of) your personal data with and/or transfer your personal data to third parties and/or our affiliates for the above-mentioned purposes. These third parties and affiliates, which may be located inside or outside your jurisdiction, include but are not limited to:
      1. Service providers (such as agents, vendors, contractors and partners) in areas such as payment services, logistics and shipping, marketing, data analytics, market or consumer research, survey, social media, customer service, installation services, information technology and website hosting;
      2. Their service providers and related companies; and
      3. Other users of the Site.
    3. We may transfer our databases containing your personal information if we sell our business or part of it, provided that we satisfy the requirements of applicable data protection law when disclosing your personal data. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.
    4. In disclosing your personal data to third parties, we endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorized access, collection, use, disclosure, processing or similar risks and retain your personal data only for as long as your personal data helps with any of the uses of your data as set out in our Privacy Policy.
    5. We may transfer or permit the transfer of your personal data outside of Bangladesh for any of the purposes set out in this Privacy Policy. However, we will not transfer or permit any of your personal data to be transferred outside of Bangladesh unless the transfer is in compliance with applicable laws and this Privacy Policy.
    6. We may share your personal data with our third party service providers or affiliates (e.g. payment service providers) in order for them to offer services to you other than those related to your use of the Site. Your acceptance and use of the third party service provider’s or our affiliate’s services shall be subject to terms and conditions as may be agreed between you and the third party service provider or our affiliate. Upon your acceptance of the third party service provider’s or our affiliate’s service offering, the collection, use, disclosure, storage, transfer and processing of your data (including your personal data and any data disclosed by us to such third party service provider or affiliate) shall be subject to the applicable privacy policy of the third party service provider or our affiliate, which shall be the data controller of such data. You agree that any queries or complaints relating to your acceptance or use of the third party service provider’s or our affiliate’s services shall be directed to the party named in the applicable privacy policy.
  10. Cookies
    1. We or our authorised service providers may use cookies, web beacons, and other similar technologies in connection with your use of the Site.
    2. The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognise a particular device or browser. Web beacons are small graphic images that may be included on the Site. They allow us to count users who have viewed these pages so that we can better understand your preference and interests. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). However, certain cookies are required to enable core functionality (such as adding items to your shopping basket), so please note that changing and deleting cookies may affect the functionality available on the Sit. Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to all-about-cookies or to find out about removing them from your browser, go to here.
    3. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
  11. Security
    1. We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
    2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
  12. Your rights
    1. If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
      Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.
      You may communicate the withdrawal of your consent to the continued use, disclosure, storing and/or processing of your personal data by contacting our customer services, subject to the conditions and/or limitations imposed by applicable laws or regulations. Please note that if you communicate your withdrawal of your consent to our use, disclosure, storing or processing of your personal data for the purposes and in the manner as stated above or exercise your other rights as available under applicable local laws, we may not be in a position to continue to provide the Services to you or perform any contract we have with you, and we will not be liable in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.Furthermore, you also have the right to ask us to delete your data. If you would like to have your data deleted, fill out the Account Deactivation/Deletion Request Form (“Deletion Request”) or email your request to customer.bd@care.daraz.com. Once your request is received, we follow an internal deletion process to make sure that your data is safely removed in the next fifteen (15) working days. You’ll be contacted for verification and your account will be deleted after necessary protocols are conformed to. Read more about the deletion process here.
  13. Minors
    1. We do not sell products to minors, i.e. individuals below the age of 18, on the Site and we do not knowingly collect any personal data relating to minors. You hereby confirm and warrant that you are above the age of 18 and are capable of understanding and accepting the terms of this Privacy Policy.
    2. If you allow a minor to access the Site and buy products from the Site by using your account, you hereby consent to the processing of the minor’s personal data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.
    3. We will not be responsible for any unauthorized use of your account on the Site by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Site and take necessary steps to prevent any misuse of the Site.